Privacy Policy

We collect information you provide directly to us when you submit our quote request or ride request forms, book a ride, or contact us. That includes:

• Your name, phone number, and email address.
• Trip details such as pickup and drop-off locations, dates and times, and vehicle or service preferences.
• Anything else you choose to tell us in the notes field or by phone.

We use your information to provide quotes, coordinate and fulfill transportation services, communicate with you about your reservations, respond to your inquiries, and send you transactional messages related to your bookings.

If you provide your mobile number, we may send you transactional text messages such as booking confirmations and ride updates. Message frequency varies, and message and data rates may apply.

When you visit our website, we and our service providers use cookies and similar technologies to collect certain information automatically, such as your IP address, browser and device type, pages viewed, the website or advertisement that referred you, and an advertising click identifier when you arrive from one of our ads.

We use this information to understand how visitors use our website, to measure the effectiveness of our advertising, and to improve our services.

We work with service providers that help us operate our business, such as our website host, our customer relationship management system, and our advertising and analytics partners, including Google and HubSpot.

When you submit a form on our website, we may share your email address with Google in a hashed format (converted into a code before it is sent) so we can measure whether our advertising led to your inquiry. Google's use of this information is governed by its privacy policy at policies.google.com/privacy.

You can block or delete cookies through your browser settings, and you can manage how Google uses information for ads through Google's My Ad Center at myadcenter.google.com. Blocking cookies may affect how some parts of our website work.

We do not sell your personal information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties for such purposes.

We retain your information for as long as necessary to provide our services and to comply with our legal obligations.

You can opt out of text messages at any time by replying STOP. To request removal from other communications, or to ask about the information we hold about you, contact us using the details below.

Email reservations@limousineconnection.com or call (818) 766-4311. Mail reaches us at 5136 Vineland Ave, North Hollywood, CA 91601.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.